In Writing, On Every Order
The Solar Shield Blinds Carefree Guarantee
Our ‘Client First’ Carefree Guarantee is designed to give you peace of mind and protect your investment for life.
Why This Exists
Anyone can sell you a shade. The question is, will they come back when there’s an issue?
Our Solar Shield Blinds Carefree Guarantee was designed with a ‘Client First’ approach. We know how important high quality products, and reliable service is to our clients. We have seen how poorly supported products and lack of customer service can really create problems for homeowners, and we know it can also create a financial strain. That’s why we have been improving and perfecting our products and services over the past 20 years to bring you reliable, carefree coverage that protects you, your products, and gives you peace of mind.
We have amassed over 560 5-Star Reviews from clients who all say the same thing. We do what we say, and we follow up if there’s ever a problem. You can be certain that we will be there for you, no matter what issue you’re having. Check out the details below.
One Carefree Guarantee, Eight Points Of Protection
Solar Shield Blinds Carefree Guarantee
Your quote holds for 180 days from the day it's created. No false urgency, no pressure to decide before you're ready.
Keep shopping for 30 days after you order. Provide a full itemized quote, same product, brand, service, and warranty, and we guarantee you the best price.
Don't love your new window covering within the first 30 days of install? We'll swap it for a different product of equal or lesser value.
Find a defect in your product, we come back and fix it free of charge. No complaints, no arguments, just service.
Accidents happen once in a while. This covers one unintentional damage event within five years, free of charge to help protect your investment.
Free from defects in materials and workmanship for as long as you own it. Free lifetime inspections from our install technicians.
Sell the house and the Carefree Guarantee goes with it. Coverage follows the address, so there's no paperwork for the new owner.
Naked windows? We'll install free temporary shades on any window you order custom treatments for.
What Happens Next
How to use your Carefree Guarantee
We make this part as simple for you as possible. No forms to be filled out, no 800 numbers, no manufacturer hand offs. You will only ever deal with our Solar Shield Blinds team, no matter how long you’ve had your products.
Simply call our office, shoot us a text, or send us an email and let us know how we can help you, that’s it! You can call or text 309-645-0040 or email us at office@solarshieldblinds.com and we’ll get you on the schedule. It’s really that simple.
Reasons To Choose Solar Shield Blinds
How else we stand out
You get a lot more than just a written guarantee when you choose Solar Shield Blinds. Here are four more ways we serve our clients.
The YES Experience
We want you to get what you need for your home or business, so we find ways to say yes instead of no. If there is a possible solution for your project we will find it or create it ourselves.
The YES Experience
Systematic installer training
There are no subcontractors at Solar Shield Blinds. All our installers are employees who advance through a comprehensive training system, so only well-qualified pros work on your project.
Installation Standards
Real-world performance, not brand names
We believe real-world performance, not brand name, is the measure of a product. Our in-house testing exposes the drawbacks and leaves only the options worth putting in your home.
Tested Products
A reputation you can trust
It is hard to beat years of 5-star ratings and consumer awards. Page after page of them, on every platform, plus the Angi Super Service Award every year from 2018 to 2024.
Reviews & AwardsStraight Answers
Frequently Asked Questions
180 days from the day it is created. Your Design Specialist writes the estimate at the end of the consultation and the price holds for 180 days, so there is no false urgency and no pressure to decide before you are ready.
Keep shopping for 30 days after you order. Provide a full itemized quote for the same product, brand, service and warranty at a lower price and we guarantee you the best price.
One unintentional damage event within five years, free of charge. A toddler pulling on a shade, a dog getting behind a panel, a moving crew catching a headrail. We would rather come out and fix it than read you a clause about misuse.
Yes. Sell the house and the Carefree Guarantee goes with it. Coverage follows the address, so there is no paperwork for you or for the new owner.
Fading from years of direct sun is normal wear on fabric and is not a defect. Neither is damage from a flood, a fire or a renovation. If something falls outside the guarantee we say so plainly and quote the repair.
No. Your order is the record. Call us with the address and we will find it.